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Commercial Standards of Practice
Table of Contents
1. Purpose
2. Definitions
3. Use
4. Inspection
5. Research
6. Walk-Through Survey
7. Report
8. Limitations, Exceptions & Exclusions
9. Ethics
1. Purpose
1.1 The purpose of
this document is to
define good practice and
to establish a
reasonable approach for
the performance of an
inspection of a
commercial property.
2.1 Core
definitions
2.1.1 Commercial
Property - A
commercial property is
defined as the
building structures and
improvements located
on a parcel of
commercial real
estate. These
may include
structures such as
buildings with
residential units
operated for profit,
mixed use buildings,
strip malls, motels,
factories, storage
facilities,
restaurants, and
office buildings.
2.1.2 Inspection
- The inspection is
defined as the process
of an inspector
collecting information
through visual
observation during
a walk-through survey
of the subject
property, conducting research
about the property,
then generating a
meaningful report
about the condition of
the property based on
the observations made
and research conducted
by the inspector.
A commercial inspection
requires the inspector
to make observations,
conduct research, and
report findings.
2.1.2.1 Observations
- Observations are
defined as those
potential items of
interest noted by
the inspector during
the walk-through
survey portion of
the inspection.
2.1.2.2 Research -
Research is defined
as the process of
gathering
information through
document review and
interview to augment
the observations
made during the
walk-through portion
of the inspection.
This research may
include reviewing
readily available documents
such as previous
inspection reports,
building permits,
code violation
notices and
environmental
studies. This
research may also
include interviews
with readily
available personnel
such as building
managers, tenants
and owners.
2.1.2.3 Report
- An inspection
report is defined as a
written
communication
describing the issues
discovered from
observations made
and research conducted
by the inspector
that are, in the
inspector's opinion, are
likely to be of
interest to his/her
client. A
report may contain
photographs of
observations made
during the
walk-through survey
portion of the
inspection and/or
copies of documents reviewed
during the research
portion of the
inspection.
2.2 Terminology
commonly found in
commercial property
inspection reports.
- Accessible:
Can be approached or
entered by the
inspector safely,
without difficulty,
fear or danger.
- Accessibility:
Level of access a
building offers people
with disabilities.
- Activate:
To turn on, supply
power, or enable
systems, equipment, or
devices to become
active by normal
operating controls.
Examples include
turning on the gas or
water supply valves to fixtures
and appliances or
activating electrical
breakers or fuses.
- Actual Knowledge: The
knowledge possessed by
an individual as
opposed to that
discovered through
document review.
- Adverse
Conditions:
Conditions that may be
dangerous for the
inspector and may limit
the walk-through
survey portion of the
inspection.
- Adversely Affect:
To constitute, or
potentially
constitute, a negative
or destructive impact.
- Alarm System:
Warning devices,
installed or
free-standing,
including but not
limited to: carbon
monoxide detectors,
flue gas and other
spillage detectors,
security equipment,
ejector pumps and
smoke alarms.
- Approved:
Acceptable to the
authority having
jurisdiction.
- Appliance:
Utilization equipment,
generally other than
industrial, that is
installed or connected
as a unit to perform
one or more functions.
-
Arc-Fault
Circuit Interrupter:
A device intended to
provide protection
from the effects of
arc faults by
recognizing
characteristics
unique to arcing and
by functioning to
de-energize the
circuit when an arc
fault is detected.
-
Authority Having
Jurisdiction (AHJ): An
organization,
office, or
individual
responsible for
enforcing the
requirements of a
code or standard, or
for approving
equipment,
materials, an
installation, or a
procedure.
The AHJ is often the
building owner,
health department,
insurance agent, or
fire marshall.
-
Bonding:
The permanent
joining of metallic
parts to form an
electrically
conductive path that
ensures electrical
continuity and the
capacity to conduct
safely any fault
current likely to be
imposed.
-
Branch Circuit:
The
circuit conductors
between the final
overcurrent device
protecting the
circuit and the
outlet(s).
-
Building Code:
Rules and
regulations adopted
by the governmental
authority having
jurisdiction over
the construction
and/or remodeling
of the commercial
property.
- Building
Department: Local
authority having
jurisdiction over the
construction,
alteration, and use of
a property.
- Building
Envelope: The enclosure that
defines the
heated/cooled area of
a building, namely the
exterior walls and
roof.
- Building systems: Components,
assemblies and systems
which are a part of
the overall building
and property such as
pavement, flatwork,
structural components,
roofing, exterior
walls, plumbing, HVAC,
electrical components,
fire prevention, etc.
- Client: The
party that retains the
inspector and pays for
the inspection.
- Commercial
Property: The building
structures and
improvements located
on a parcel of
commercial real
estate. These
may include
structures such as
buildings with
residential units
operated for profit,
mixed use buildings,
strip malls, motels,
factories, storage
facilities,
restaurants, and
office buildings.
- Component:
A permanently
installed or attached
fixture, element or
part of a system.
-
Concealed: Rendered
inaccessible by the
structure or finish
of the building.
Wires in concealed
raceways are
considered
concealed, even
though they may
become accessible by
withdrawing them.
-
Condition:
The visible and
conspicuous state of
being of an object.
- Consultant: A
person with
particular expertise
in a subject who
assists the inspector
with portions of the
inspection.
- Crawlspace:
The area within the
confines of the
foundation and between
the ground and the
underside of the
lowest floor
structural component.
- Decorative:
Ornamental; not
required for the
operation of essential
systems and components
of a building.
- Deferred
Maintenance Items:
Deficient items that
cannot be remedied
with routine
maintenance, generally
caused by neglect.
- Describe:
To report in writing a
system or component by
its type, or other
observed
characteristics, to
distinguish it from
other components used
for the same purpose.
- Determine:
To arrive at an
opinion or conclusion
pursuant to
examination.
- Dismantle:
To open, take apart or
remove any component,
device or piece that
would not typically be
opened, taken apart or
removed by an ordinary
occupant.
- Due Diligence:
A level of care in the
inspection process which
varies depending upon
the scope of work
agreed upon by the
inspector and his/her
client.
- Easily Visible:
Describes systems,
items, and components
that are both
conspicuous and in
plain sight, absent of
the need for
intrusive inspection
techniques, probing, disassembly
or the use of special
equipment.
- Engineering
Service: Any
professional service
or creative work
requiring engineering
education, training,
and experience and the
application of special
knowledge of the
mathematical, physical
and engineering
sciences to such
professional service
or creative work as
consultation,
investigation,
evaluation, planning,
design and/or
supervision of
construction for the
purpose of assuring
compliance with the
specifications and
design, in conjunction
with structures,
buildings, machines,
equipment, works or
processes.
- Enter: To
go into an area to
observe visible
components.
- Evaluate:
To assess the systems,
structures or
components of a
building.
- Examine: To
visually examine. See
Inspect.
- Exposed: Capable
of being inadvertently
touched by a person
because it is not
suitably guarded,
isolated, or
insulated.
- Foundation:
The base upon which
the structure or wall
rests; usually
masonry, concrete, or
stone, and generally
partially underground.
- Function:
The action for which
an item, component, or
system is specially
fitted or used or for
which an item,
component or system
exists; to be in
action or perform a
task.
- Functional:
Performing, or able to
perform, a function.
-
Grounded: Connected
to earth or to some
conducting body that
serves in place of
the earth.
-
Grounded,
Effectively: Intentionally
connected to earth
through a ground
connection or
connections of
sufficiently low
impedance and having
sufficient current
carrying capacity to
prevent the buildup
of voltages that
might otherwise
result in undue
hazards to connected
equipment or to
persons.
-
Ground-Fault
Circuit Interrupter
(GFCI): A
device intended for
the protection of
personnel that
functions to
deenergize a
circuit.
-
Grounding
Electrode: A
device that
establishes an
electrical
connection to the
earth.
-
Immediate Cost:
Estimated cost of
remedying an
existing safety
hazard or repairing
a system or
component that will
likely fail within a
year.
- Inspected
Property: The
readily accessible
areas of the
buildings, site,
items, components, and
systems included in
the inspection.
- Inspection:
The process of an
inspector collecting
information through
visual observation during
a walk-through survey
of the subject
property, conducting research
about the property,
then generating a
meaningful report
about the condition of
the property based on
the observations made
and research conducted
by the inspector.
A commercial inspection
requires the inspector
to make observations,
conduct research, and
report findings.
- Inspector:
One who performs the
commercial property
inspection.
- Installed:
Attached or connected
such that the
installed item
requires tool for
removal.
- Interview:
To discuss with those
who have knowledge
about the subject
property.
- Normal Operating
Controls: Devices
such as thermostats
that would be operated
by ordinary occupants
which require no
specialized skill or
knowledge.
- Life Expectancy:
Average function
time in years assuming
regular maintenance.
- Listed:
Equipment, materials,
or services included
in a list published by
an organization that
is acceptable to the
authority having
jurisdiction and
concerned with
evaluation of products
or services, that
maintains periodic
inspection of
production of listed
equipment or materials
or periodic evaluation
of services, and whose
listing states the
either the equipment,
material, or service
meets appropriate
designated standards
or has been tested and
found suitable for a
specified purpose.
- Material:
Having significant
importance as in
material defect.
This term is reserved
for describing things
of significant
importance.
- Material Defect:
A condition of a
commercial property or
any portion of it that
would have a
significan adverse
impact on the value of
the real property or
that involves
unreasonable risk to
people on the
property. The
fact that a structural
element, system or
subsystem is near, at
or beyond the end of
the normal useful life
of such a structural
element, system of
subsystem is not by itself
a material defect.
- Observations:
Those potential items
of interest noted by
the inspector during
the walk-through
survey portion of the
inspection.
- Observe: To
see through visually
directed attention.
- Obvious: A
condition or fact not
likely to be ignored
or overlooked.
- Operate: To
cause systems to
function or turn on
with normal operating
controls.
-
Panelboard:
A panel including
buses and automatic
overcurrent devices
designed to be
placed in a cabinet accessible
only from the front.
-
Physical
Deficiency: A
major defect, a
significant deferred
maintenance item, a component
or system that
has exhausted most
or all of its
remaining useful
life (regardless of
its actual life
expectancy), a safety
concern, or anything
that could
potentially cause
the need for an expensive
repair.
- Publicly
Available Information:
Information that
is accessible or
available to
anyone upon request.
-
Raceway:
An
enclosed channel or
conduit designed
expressly for
holding wires or cables.
-
Readily
Accessible:
Describes the area
of the subject
property that has
been made available
to the inspector at
the time of the
walk-through survey
portion of the
inspection, and/or
an item or component
if, in the judgment
of the inspector, it
is capable of being
safely observed
without the removal
of obstacles,
detachment or
disengagement of
connecting or
securing devices, or
other unsafe or
difficult procedures
to gain access
and/or a document
that has been made
available to the
inspector for use in
the research portion
of the inspection.
- Readily
Ascertainable:
Describes information
that is available to
the inspector within
reasonable time at a
nominal cost so that
it can be practically
reviewable during the
research portion of
the inspection.
- Readily
Available:
Describes the
information,
personnel, and
documents that are made
available quickly to
the inspector.
-
Receptacle:
A
contact device
installed at the
outlet for the
connection of an
attachment plug.
-
Recreational
Facilities:
Spas, saunas, steam
baths, swimming
pools, tennis
courts, playground
equipment, and other
exercise,
entertainment or
athletic facilities.
- Remaining Useful
Life: A
subjective estimate or
guess made by the
inspector based
upon his observations
and experience as to
the number of
remaining years that a
component will be
functional before
needing replacement.
- Report: The written
communication
describing the issues
discovered from
observations made and
research conducted
by the inspector and which,
in the inspector's
opinion, are
likely to be of
interest to his/her
client. A report
may contain
photographs or digital
images of
observations made
during the
walk-through survey
portion of the
inspection and/or
copies of documents reviewed
during the research
portion of the
inspection.
- Representative
Number: A
sufficient number to
serve as a typical or
characteristic example
of the item(s)
inspected.
- Research: The
process of gathering
information through
the review of
documents and
interviews to augment
the observations made
during the
walk-through portion
of the inspection.
This research may
include reviewing
readily available documents
such as previous
inspection reports,
building permits, code
violation notices and
environmental studies.
This research may also
include interviews
with readily available
personnel such as
building managers,
tenants and owners.
- Scope of Work:
Work that deviates
from this standard
depending on budget,
time constraints,
purpose of the
inspection, age of the
subject property, and
risk tolerance of the
client which the
inspector and client
have agreed to.
- Short Term Cost:
Estimated cost of repairs
which may not require
immediate attention,
but which should not
be delayed for more
than 2 years.
- Shut Down:
Turned off, unplugged,
inactive, not in
service, or not
operational.
- Special
Consultant: A
person with particular
expertise in a subject
who assists the
inspector with
portions of the
inspection.
- Standard: Often
used to mean
InterNACHI' Standards
of Practice for
Inspecting Commercial
Properties.
- Structural
Component: A
component which
supports the
building's dead and
live loads.
- Subject Property:
The commercial
property that is the
subject of the
inspection.
- Suggested Remedy:
An opinion offered as
to a course of action
to repair a
deficiency.
Suggested remedies are
outside the scope of a
commercial inspection.
- System: An
assembly of various
components which
function as a whole.
- Technically
Exhaustive: A
comprehensive and
detailed examination
beyond the scope of a
commercial property
inspection which might
involve, special
equipment, meters,
scaffolding,
dismantling, probing, testing,
or troubleshooting.
- Timely Access: Access
to the subject
property and
documentation required
by the inspector
to perform the
inspection.
- Unsafe: A
condition of an area,
system, component, or
procedure which, in
the inspector’s
opinion, poses a
significant risk to
the personal safety of
either the occupants
and/or him/herself.
The danger to the
occupants may be due
to damage,
deterioration,
improper installation,
a change in accepted
standards, etc. The
danger to the
inspector may be due
to electrical, fuel,
height, sewage, water,
debris, weather or
other environmental
conditions, and may
restrict his/her
access and limit or prevent
the inspection.
- Verify: To
confirm or
substantiate.
- Visible:
That which may be
easily observed during
the walk-through
survey portion of the
inspection.
- Walk-Through
Survey: That
portion of the
inspection where the
inspector makes
non-intrusive, visual
observations of
readily accessible areas
of the subject
property.
2.3 Common
abbreviations and
acronyms used in
commercial property
inspection reports.
-
ADA: Americans with
Disabilities Act
(US).
-
AHJ: Authority
having jurisdiction.
-
BUR: Built-up
roofing.
-
CMI: Certified
Master Inspector.
-
CO: Certificate of
occupancy.
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COMSOP: Commercial
Standards of
Practice.
-
CSA: Canadian
Standards
Association.
-
EIFS: Exterior
insulation and
finish system.
-
EPA: Environmental
Protection Agency
(US).
-
HVAC: Heating,
ventilation and air
conditioning.
-
IAC2: International
Association of
Certified Indoor Air
Consultants.
-
IAQ: Indoor air
quality.
-
InterNACHI:
International
Association of
Certified Home
Inspectors.
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ICC: International
Code Council.
-
IR: Infrared.
-
MICB: Master
Inspector
Certification Board.
-
NEC: National
Electric Code (UK).
-
NFPA: National Fire
Protection
Association.
-
PE: Professional
Engineer.
-
RICS: Royal
Institute of
Chartered Surveyors
(UK).
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RUL: Remaining
useful life.
2.4 Other
inspection related terms
3.1 Royalty-free
use
Although this standard
is protected by
copyright and other
laws, the
International
Association of
Certified Home
Inspectors (InterNACHI)
hereby grants non-exclusive,
royalty-free license
to all members of InterNACHI
and their clients and all
public authorities,
government agencies
and government
employees throughout
the world to use
this code as desired
including making
copies, posting,
transmitting, and
incorporating into
reporting software,
free of charge,
without the need
for pre-approval, provided
that each use is clearly
attributed to
InterNACHI.
Acceptable examples of
attribution include
"performed in
accordance with
InterNACHI's
Commercial SOP,"
"based on
InterNACHIcomsop-2008"
or "see www.internachi.org/comsop."
Nothing in this
license shall preclude
InterNACHI from
modifying this
standard and users
should regularly check
for the latest
revision at www.nachi.org/comsop.htm which
supersedes earlier
versions.
3.2 Disclaimer of
liability
InterNACHI administers
the process in the
development of its
standards.
InterNACHI does not
independently test,
evaluate, or verify
the accuracy of any
information or the
soundness of any
judgments contained in
its standards.
InterNACHI disclaims
liability for any
personal injury,
property or other
damages of any nature
whatsoever, whether
special, indirect,
consequential or
compensatory, directly
or indirectly
resulting from the
publication, use of,
or reliance on this
document.
InterNACHI also makes
no guaranty or
warranty as to the
accuracy or
completeness of any
information published
herein.
Anyone using this
document should rely
on his or her own
independent judgment
or, as appropriate,
see the advice of a
competent professional
in determining the
exercise of reasonable
care in any given
circumstances.
4.1 Objective
The objective of an
inspection is to
provide written communication
describing the issues
discovered from
observations made and
research conducted
by the inspector and
that, in the
inspector's opinion, are
likely to be of
interest to his/her
client.
4.2 Who may
perform the inspection.
Any portion of the
inspection including
the walk-through
survey, research, and
report generation may
be performed by the
inspector, his/her
staff, or any
consultant hired by
the inspector.
This standard
recognizes that for
the majority of
commercial
inspections, the
inspector is likely an
individual with a
general, well rounded
knowledge of
commercial properties
and that the inspector
or client may want to
augment the
inspector's skills
with specialty
consultants who have
particular expertise
in certain areas.
The decision to hire
specialty consultants
will of course rely on
budget and time
constraints as well as
the risk tolerance of
the client.
4.3 Varying levels
of due diligence
This standard is
designed as a baseline
from which the inspector
and client can develop
and agree to a scope
of work that may
deviate from this
standard depending on
budget, time
constraints, purpose
of the inspection, age
of the subject
property, and risk
tolerance of the
client. The level
of due diligence
should be set where
the cost, in time and
money, of
acquiring information
about the subject
property will not
likely exceed the
value of that
information.
Therefore an
inspection performed
in accordance with
this standard will
not be
technically
exhaustive.
4.3.1 Sample
language for use when
defining the scope
of work
"The inspection
will be performed in
accordance with
InterNACHIcomsop-2008
except that...
"
4.3.2
Representative
observations
In recognizing that
the client likely
has the goal of
acquiring
information about
the subject property
at a cost, in time
and money, that does
not exceed the value
of that information,
representative
observations are not just
permitted by this
standard, but
recommended as well.
4.4 Uncertainty
The client should
understand that no
inspection report is
completely accurate.
A report is only
the written communication
of the observations
made and research conducted
by the inspector.
The report
contains those
items which in
the inspector's
opinion are
likely to be of
interest to his/her
client.
4.5 Subjectivity
The client should
understand that the
inspection report is,
to a large degree, the
subjective opinions of
the inspector based on his/her observations
and research within
the limits of access,
time, and budget and
without the aid of
special equipment or meters
and without
dismantling, probing, testing,
or troubleshooting and
without detailed
knowledge of the
commercial property,
its components or
its systems. The
inspection report is
not much more than a
subjective
professional opinion.
4.6 Not an
architectural or
engineering service
An inspector
performing a
commercial inspection in
accordance with this
standard is not
practicing
architecture or
engineering.
4.7 Not a
warranty, guarantee or
insurance policy
The inspection is
not a warranty and the
inspection report is
merely the written
communication of the
inspector's subjective
opinion on the
condition of the
subject property.
5.1 Objective
The objective of
performing research
including the review
of documents and
interviews is to
augment the
information obtained
in walk-through survey
and to provide
supporting
documentation to the
inspection report.
5.2 Document
procurement
It is the client's
responsibility to
obtain copies of all
documents and provide
them for the
inspector. These
documents are most
often obtained from
the seller or from
local government
offices. The
inspector is not
responsible for
gathering or paying
for copies of
appropriate documents
to be reviewed unless
these tasks are
specifically assigned
to the inspector in
the scope of work
agreement.
5.3 Documents to
be reviewed and included
in the inspection report
The inspector should
review all documents
provided by the client
and owner. The
inspector should also
make an inquiry and
review of any other
documents can be
reasonably ascertained
on-site or from the
building owner or
manager such as
certificates of
occupancy, building
code violation
notices, repair
invoices, and
warranties. The
inspector is not
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